Watcher not getting copied when converting bug into sub-task bug

Question

We have Issue type Bug and Sub-task bug in same project when i an converting the bug issue into sub-task bug (I have provided the parent issues name while converting )  but i need the watchers of the issue being converted to be copied over to the converted sub-task bug

Can anyone help me on this please??

Tuncay Senturk _Snapbytes_ · Answer

Hello,

That's weird. Could you please check for the Watchers field? Do you have a customfield named "Watchers"?

Here Jira documentation says:

If you are required to specify the values for any required custom fields, the Update Fields page is displayed.

Check whether you have Watchers custom field, and its optional/required status in Field configuration scheme. That might give some idea.

avinsinghal89 · Answer

No plugin related to Watcher is installed in our jira Instance.

When i am trying to convert Issue: EDM-17110 into sub-task bug

It ask for parent issue name which i have provided as EDM-17111

Just to note both issue have some 8/9 watchers

PFA snapshot edm1 where i have given parent issues name and snapshot edm2 where it is asking me to populated the watchers

We have upgraded to Jira 7.3.8 few months back....

Tuncay Senturk _Snapbytes_ · Answer

Are you using any add-on related with Watchers?

Are watchers lost in built-in Jira field or a customfield of an add-on?