How to re assign automatically the issue from inactive user to active user in jira?

Question

Hello ! I have a this kind of question. What if the employee is on vacation and during that period of time while he is off We want all the issues assigned to him to be re-assigned to another user automatically, who will be active at that moment? Is there any solution about that problem?

Thank You in advance for any answer and solution !

Vahe · Answer

Thank You Marcos for Your response )

Marcos Sanchez · Answer

Hi,

I'm not sure if there is an automatic way, but the fastest manual way is this one:

If you have permission enough you can run this JQL and then bulk issues and change assignee.

assignee = username AND status in ("status_1","status_2")

Replace "username" by the username of the "inactive" user and "status_1","status_2" by the statuses that you have for working issues, for example:

assignee = msanchez AND status in ("Open", "In Progress")

Obviously you can add more than 2 statuses between the parenthesis.

Regards,
Marcos