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Error while fetching requested data via JQL Query

unknown

I have created a scripted field which can display the RAG status of an issue and when I am trying to apply JQL query to filter RAG Status under "view all issues and filters" option, I am not able to get the RAG status in proper order

Example - project="xyz" AND RAG_Status="Green"

I expect only issues with status as GREEN, will be displayed as the result of query. But now I am able to view "RED" status also as the result.

I cross checked the script but there is no issue in it.

Can you please provide a solution for the above mentioned issue.

Accepted answers

Alexey Matveev

Kindly make sure that your scripted field uses a Search template and try to reindex your project.

All comments

Fabio Racobaldo _Catworkx_

Hi Jeevan,

you need to check the searcher associated to your field. Probably it is not selected.

In order to that, you need to perform the following steps :

Go to the custom field list and locate your own scripted field
Click edit on the right
Select a Search Template (I suggest Free Text Searcher)

It shoud fix your issue.

Ciao,

Fabio

Alexey Matveev

Kindly make sure that your scripted field uses a Search template and try to reindex your project.

unknown

Hi Alexey,

Thanks for the above response, I have already added "Free text Searcher" under Search Template.

unknown

Hi Fabio,

Thanks for the above response, I have already added "Free text Searcher" under Search Template.

Alexey Matveev

Did you reindex your project?

unknown

Yeah, when I re-index filter will be working fine. But next day again I will face the same issue.

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