Como realizar una actualización de los datos de una base de datos?

SES

Base de datos: error de actualización
Los datos en su base de datos se encuentran actualmente en la versión 64017, y es demasiado viejo para ser actualizado. La versión mínima que puede actualizarse es 70100. Debe actualizar sus datos al menos a la versión mínima antes de actualizar a la versión final.
Revise nuestra documentación y vea lo que funciona para usted.

Andy Heinzer

That error message indicates that you cannot upgrade your Jira 6.4.x data into your version of Jira directly.  Instead, you should first upgrade to a 7.0.x version of Jira.  There is an expectation all Jira installations would need to go through one of these versions first.  This is noted in Skipping major versions documentation.

Once you complete that upgrade, I would recommend that you also update any plugins that you use with Jira and make sure they work.  This is important to make sure that your plugin data can also be upgraded correctly.   Only after you can confirm that things are working and your data is there in that version can you then go the next step.

Next you should upgrade to a 7.2.x version and repeat the process to update your plugins for that version.  It is especially important if you happen to run Service Desk to make sure that this data can be maintained going forward.

Once that is complete, you can jump from a 7.2.x directly to the latest 7.9.x version.  I would also recommend checking out the Upgrade guide for Jira 7.2.x.  It explains in more details the caveats and gotchas with upgrading from these older versions past these upgrade hurdles.