Need to setup Jira to create issues in MULTIPLE projects from 1 mailbox. (divided between projects by keywords or mail-folders). Can it be done somehow?
JIRA's standard mail handlers can only create issues in one project - it has no way of knowing how you might define the project in an email.
You need add-ons that can provide handlers that will be able to implement the logic you need to perform to make the decisions on which project is needed. You can write your own, or try out something like JEMH or JETI.
I thought so too, but JIRA documentation(https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html) says : "
JRA
Yes, but that's not quite "one mailbox" on the JIRA side. You'll need to set up a different mail server for each inbox folder. JIRA will see them as separate mailboxes, so you can then hook up a different handler for each.
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