ScriptRunner Listener: How get custom text field value into email template?

John Dorapalli

Hi,

I am trying to get a custom text field value into the "Email template" of "Send a custom email" script listener.

I tried many options that includes the following:

$cfValues['Custom Field Name']

$event.issue.getCustomFieldValue('customfield_11111')

$issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Custom Field Name"))

 

Email Template:

----------------------

Hello $event.issue.getCustomFieldValue('customfield_11111')

We have received your request for $issue.summary. 

The reference number for this request is $issue.

Regards,

--------------------------------

 

Thanks for your time and help.

--John

Brittany Wispell

Hey @John Dorapalli 

It should be something like this. What type of custom field is it? 

$issue.getCustomFieldValue('customfield_####')