Can I create an outlook form to be used for emailing issues to Jira?

Question

We use Jira Cloud. I would like to set up an outlook form that is used when people in our organization create issues via email. I want to use a form to ensure the user provides the information we need. Is this possible?

Thanks.

Nancy Boyette · Answer

Thank you both. I'll look into it.

Mike Harrison · Answer

If you do decide to give JEMH Cloud a try, its Regexp Field Processor may be useful to you depending on your email content formatting.

Manon Soubies-Camy · Answer

Hello Nancy,

You can't do this natively but you can use JEMH to map email content to custom fields.

Hope this helps,

- Manon