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How to search a number?

Jonathan Smith

This is the noobiest question... I know... sorry.

If I want to search for a number (that is not a key), is there a global setting I can enable to do so? Search results only bring back the ticket key (if available) instead of numbers in my custom fields.

I really don't want to create a post function to add # in front of the numbers for users: Is there any other options in searching numbers I just don't know?

Accepted answers

Walter Buggenhout

Hi @Jonathan Smith,

I am not sure what you are trying to achieve, but if you want to search for specific values in numeric fields, just use the advanced search in issue navigator and specify the field you want to search through. Some examples:

"Story Points" = 1

"Story Points" >= 5

Description ~ 1

All comments

Walter Buggenhout

Hi @Jonathan Smith,

"Story Points" = 1

"Story Points" >= 5

Description ~ 1

Jonathan Smith

My goal is (from dashboard) have the user go up to the global search box and type in a number and have JIRA bring back any search results with that number in any field. I am working with non-technical users so having them go into advanced mode and code a search is not preferred.

Jonathan Smith

Note: We are using JIRA Core for general task management; nothing fancy.

Walter Buggenhout

Ah, that won't work I'm afraid. Typing a number in the quick search fetches the issue key, as you observed.

You can - to a limited extent - use basic search in issue navigator. But depending on what you are searching for, this might not give you the most relevant results.

Screen Shot 2018-05-01 at 20.20.30.png

On a side note; if you are using Jira as a tool for your team, I would strongly recommend training your users at least to a basic level in searching for issues.

Or provide them with at least one or more dashboards where they can easily find the issues that matter to them the most.

Payne

You can surround a number in quotes in the quick search box, e.g. "30", and it will find occurrences of that number in text fields rather than going to that issue ID.

Jonathan Smith

That is a good consideration. Might be easier to remember than telling people to look for #1234. Thanks for the idea.

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