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What is the Root URL for SourceTree App?

Jeff Saengsri

I am new to BitBucket, and the company I am freelancing for uses BitBucket to edit their code. So, they already had an existing repository, and I want to create connect it to the SourceTree computer app. Upon install, the app asks for the root url, which I am not to sure what is it.

I think I found somewhere online that it could be http[s]://<repo_owner>@bitbucket.org/<repo_owner>/<repo_name>.git but that is not working either.

Thank you for those to help em out!

Accepted answers

Ana Retamal

Hi everyone!

The main issue in this thread seems to be Bitbucket Cloud users trying to register using the Bitbucket Server method. Please note that there are 2 ways of registering Sourcetree: 'Bitbucket Server' and 'Atlassian account'. If you have a Bitbucket Server account, use the 'Bitbucket Server account'. If you DON'T HAVE a Bitbucket Server account and instead you use Bitbucket Cloud, Github or any other service, you need to register using an Atlassian account.

After this step has been completed and the installation process finished, you'll be able to connect your repos following the steps at Connect your Bitbucket or Github account.

Hope that helps!

Ana

All comments

Ana Retamal

Hi Jeff! Do they use Bitbucket Cloud or Server? If it's cloud, the root URL should be something like https://bitbucket.org/<username>/. You can also refer to Connect your Bitbucket account for additional information.

Let us know if you have any questions or need any extra help!

Ana

Jeff Saengsri

Thanks Ana. I actually figured out the answer later that day. For me, it was http[s]://<username>@bitbucket.org/<repo_owner>/<repo_name>

Referring the Connect your Bitbucket account was where I first started, but I believe that was when you already did the setup. SourceTree now has connect to your Bitbucket Cloud / Server when you startup the app for the first time.

Mohammad Tasneem Faizyab

I am new to bitbucket and I downloaded sourcetree but when I start installation it asked me to give it ROOT URL and I gave it URL in following formates but it said "Invalid URI: The hostname couldn't parsed."

1. https://<username>@bitbucket.org/<repo_owner>/<repo_name>

2. https://<username>@bitbucket.org/<repo_name>

Can anyone help me please

sheikhsohaib07

I am trying the same but no luck so far. Have tried all the give urls formats

Can anyone share sample url?

Scenario to reproduce: Goto C:\Users\username\AppData\Local\Atlassian\SourceTree and remove accounts.json file and re open source tree.

Jeff Saengsri

Try this. If you guys have an existing repo that you have access to, go to your BitBucket account. Once you get to that repo that you want access to, click the button clone thats near the top right. It will give you the a git command line, copy everything besides the git clone part, which should end up like what I said early, http[s]://<username>@bitbucket.org/<repo_owner>/<repo_name>. Whatever your repo clone gives that should be it though.

sheikhsohaib07

This is how I'm doing it as I own this repo so I have used my username and my repo name

Jeff Saengsri

Are you the owner of the repo or someone else the owner? If someone else is, it would be their username after @Bitbucket.org/

sheikhsohaib07

I'm owner so its my username after @Bitbucket.org/

luotao wang

I faced the same problem during installation. The URI is invalid. None of the answers can help me. I tried https://bitbucket.org/username/repo, https://username@bitbucket.org/username/repo, etc. Could you provide an exanmple?

Ana Retamal

Hi Luotao, seems like you're in the same situation than the users above, they were trying to register using their Cloud credentials, but the only options available for registration are Bitbucket Server credentials and Atlassian account. If that's your case, you'll need to register the product using your Atlassian account (email address and password) and after that you'll be able to connect your Bitbucket Cloud account.

If you're not sure, you can post a screenshot and we'll guide you.

Kind regards

Ana

Grant Aylward

Please do that Ana! Thanks

Ana Retamal

Hi Grant! I'm not sure what are you asking me to do... What issue are you experiencing?

If it's different from the question the author posted, please submit it as a different thread so we can keep this tidy and helpful for the rest of the users

Kind regards!

Ana

Waqas Nisar

@Ana Retamal Thanks.

Following comment helped me and I've successfully set it all up.

>Hi @@sheikhsohaib0 and @Mohammad Tasneem Faizyab, looks like you both have >Bitbucket Cloud accounts, but you're trying to use the Bitbucket Server authentication >prompt to log in. If you don't have a Bitbucket Server account, you'll need to register >using the other option (Atlassian account) and once the installation process is >completed, you can add your Bitbucket Cloud account following the steps at Connect your Bitbucket account.

>Let us know if you still have any issues and we'll be glad to continue helping you!

>Kind regards,

>Ana

jay_pow

Guys, I think I got the solution for lots of people.

For our team it worked if you just put in your browser url of the repository .

It should look something like this:

https://bitbucket.org/repositoryowner/repositoryname/src/master/

Cheers!

Divyamsh

Hey,I'm facing this sort of issue

can anybody guide me through this?

I've tried another root url and this error appears

this message appears when i try to login with atlassian

Ana Retamal

Hi @Divyamsh, in Sourcetree there are 2 ways of registering: one is using your Atlassian account, and the other one is using your Bitbucket Server account. You are a Bitbucket Cloud user, however you're trying to register using the Bitbucket Server method. Please go back and select 'Atlassian account', then you'll be able to log in using your Bitbucket Cloud credentials (your Atlassian account and Bitbucket Cloud account share the same email address and password).

Let us know if you need any further assistance!

Ana

Ana Retamal

Hi everyone!

After this step has been completed and the installation process finished, you'll be able to connect your repos following the steps at Connect your Bitbucket or Github account.

Hope that helps!

Ana

Divyamsh

Hey Ana,

Please go through the 3rd screenshot

When i select atlassian account that kind of error message pops up.

Ana Retamal

Hi @Divyamsh

That's a Javascript error usually caused by an old version of the browser. Sourcetree relies on Internet Explorer for authentication, can you make sure it's updated to the latest version?

Apart from that, IE needs to be configured at a minimum as follows:

- Cog/Internet options/Security settings need to be enabled

- Misc/Access data sources across domains

- Misc/Allow META-REFRESH

- Scripting/Active Scripting

- The browser mode set to 10

- The document mode set to 10

These can be set using the F12 developer tools.

Those are the settings that matter. It should also be able to set them indirectly by:

- making sure https://id.atlassian.com is NOT set to be rendered in Compatibility Mode

- Set Cog/Internet options/Security to Medium-High

Let us know if this helped you!

Best regards,

Ana

crmbuilders

This is crazy. I can't login I am pulling my hair out trying to login.

gmmo

I am facing the same problem. This is incredibly annoying. Who came up with this horrible idea!!!!! You are really making sure we don't use the source-tree anymore.

anyway, I tried what other people suggested and no luck.

I have a repo called "arara" and my user name is gmmo, see the screen shots and the problem. What would be the correct strings?

trying to start source tree, and stuck:

thank you

Gregg OD

Im installing sourcetree in October and I had the same confusion.

I think its down to human error where you see Bitbucket and you immediately click it without thinking.

Which calls for two changes in the setup:

You should make it more clear.
You should put this information on the setup page so people dont get frustrated and have to Google it.

Thanks,
G

Ankur Shrivastava

I struggled with the same issue for a long time.

I wanted to connect SourceTree with my BitBucket Server.

Reading the several hints on this page, I tried the URL that I got when I hit clone on my repo on the server.

That didn't work either.

So, I selected the option of Clone using SourceTree and voila !!!

It opened up the appropriate window and when I hit clone, my repo and branches etc. are there now in SourceTree.

cheng2018

This UI design makes a simple login process so frustrating

WEBCODER LTD (EU)

No only frustrating but also annoying. I've just downloaded the latest ST version 3_0_200 onto my Mac OSX 10.13.3 (cannot upgrade to 10.13.6 or 10.14 for other reasons) and am unable to register it using the Server (managed to connect to Cloud but don't want any info to be shared with Cloud account and only our self-hosted BB Server so Cancelled). When tried to access Cloud the app would crash every time after clicking BitBucket Cloud icon 3 times anyway. The BitBucket Server, on the other hand, doesn't reckognise my valid credentials that work on our JIRA server instance - simply rejects any combination. Base URL (take from BB settings), username and password are 100% correct (removed partial login details for security).

Screen Shot 2018-11-06 at 20.04.12.png

Atlassian - what's going on on your side? Everything seem to be progresively degrading on your side...

WEBCODER LTD (EU)

Hi,

Just to let others know - this didn't work for me whenever am trying to Download using SourceTree v3_0_200 using both HTTPS or SSH.

Getting really fed up with Atlassian products now... time wasting stuff quite frankly.

Charles_z0rhzm

I can add my Bitbucket account in Tower , But SourceTree failed, I am confused

unknown

The UI contant is quite confusing, what's the meaning of the "Root URL" ? You guys don't even explained it well !

novaliapopy

applikasi cacat

batinasane

Hello I do not know if this noted is complete or not. I had the same problem. For my part if you with a version of sourcetree that asks you to connect to bitbucket cloud or bitbucket server.
Solution:

Step 1: go to your default internet browser and login to your bitbucket account

Step 2: launch sourcetree and click on bitbucket cloud, automatically launch your default browser and as you are already connected it authenticates you directly.

Here is the solution

Work for me

batinasane

Step 1: go to your default internet browser and login to your bitbucket account

Step 2: launch sourcetree and click on bitbucket cloud, automatically launch your default browser and as you are already connected it authenticates you directly.

Here is the solution

Work for me

Madiara AMAR

Hi,

Thanks a lot. This works for me as well.

Best regards

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