JIRA and Confluence not running parallel

Question

Hey everybody,

i have a confluence and a jira installation on the same server. Both installation work fine for themself but not together and parallel.

Means: as soon as i start the second service (via sudo service confluence start) the first one exits. It doesn't matter which one is running first. It happens with both cases.

Anybody an idea where to start the search for the error?

Thanks in advance!

Christian Knell_pjphnp · Answer

They are definitely down. Only one application is reachable by the ports. And also checking service confluence status or service jira status tell me that one is down.

Tuncay Senturk _Snapbytes_ · Answer

If there is no log, then probably they are awake and you have some proxy/web server config problem.

So, first try to reach applications via IP:port e.g. http://server:8080/jira and http://server:8090/confluence

Christian Knell_pjphnp · Answer

Hi Tuncay,

yes they are installed as separate services and use their own tomcat containers as described in the linux installation instructions.

Both ports (or all three ports - adding the one for synchrony) are open.

The Confluence Log (application-data/confluence/logs/atlassian-confluence.log) has no error in it.

I should mention, that both services are configured to run on a subdomain. Maybe something is wrong with my proxy configuration?