How can we turn off notifications when we ourselves commented on an issue, yet receive the notification, when we created an issue using email?
Our notification schema is set to notify Reporter and Assignee on Issue Created, and Issue Commented (among others). In order to receive email notifications when users create tickets using inbound email. we resorted to having to set user profiles to 'Notify me'. This creates significant noise in our mailboxes. Whenever we comment on an issue from the UI, we also receive a notification of our own comment. This does not occur when the comment is added using inbound email (which we like!).
Thanks!