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Creating a new Agile Scrum Project just hangs

Tim Shephard

When I go to Projects -> Add Project -> Agile Software Development and type in the project name, and click submit it just hangs.

After a few hours, I give up and close the tab. The projects only seem to get half created. I've tried Re-indexing them, still no luck

Any thoughts?

Accepted answers

Tim Shephard

Here was the cause:

https://confluence.atlassian.com/display/AGILEKB/Exception+is+thrown+when+creating+projects+based+on+JIRA+Agile+templates

All comments

rrudnicki

Hi Tim,

What JIRA version are you running and what error message are you getting? Also, can you have a look on these bugs below?

https://jira.atlassian.com/browse/GHS-11396

https://jira.atlassian.com/browse/JRA-34947

Regards,

Renato Rudnicki

WeAreAllJustinNow

Hi Tim,

If you are still having issues after looking into the bugs that Renato linked for you, please feel free to open a ticket up at support.atlassian.com. Be sure to attach a Support Zip to you ticket so we can take a look at the error messages being thrown in the logs.

Tim Shephard

Here was the cause:

https://confluence.atlassian.com/display/AGILEKB/Exception+is+thrown+when+creating+projects+based+on+JIRA+Agile+templates