Blanc Page after Confluence upgrade to 6.3.2

Question

Hi,

I just have upgraded our confluence installation from 5.9 to 6.8.2. I have chosen the manual upgrade. Now when trying to access confluence via the browser localhost:8090 i get a blanc page.

Can someone help me with that?

Thank you.

Best regards

Shankar Asam {Appfire} · Answer

Yes, it look like the java process isn't running. Can you see catalina.out file for any information or errors? You can also look at atlassian-confluence file as well

Rafael Reder · Answer

Hi,

Thanks for your reply. Yes I use windows for confluence.

I have tried it again, now with the automatic installer. I get the same error, a blanc page.

The update process is completed without any error messages.

I think the java process is not running. See attached file.

Thanks

Shankar Asam {Appfire} · Answer

Couple of questions,

* Can you describe the upgrade process? 
* Is the upgrade process completed successfully?
* Do you see the java process running ? Use netstat command to see.
* Did you see any errors in atlassian-confluence logs and also in catalina.out ?
* I see you use localhost, do you use windows for confluence? 
* Did you try access using IP:8090?

Provide any other info for further troubleshooting.

thanks