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License Seat Used?

unknown

I'm trying to figure out where our 10th Confluence seat is used.

I'm told by Atlassian's documentation that a license is used by a user who has the "can use" permission.

Checking my company's Confluence install Global Permissions, it reports that that confluence-administrators and confluence-editors have the "can use" permission. Checking those groups, I count 9 users accounts as shown below. Additionally, "Unlicensed Access" for our JSD (maybe this is it? Doesn't make sense if it does) and Anonymous Access (which isn't supposed to use a license).

Any thoughts?

Thanks! : )

Accepted answers

Jonathan Smith

Did you create a service account during setup of the application?

All comments

Nic Brough -Adaptavist-

Do you have any other administrators who are not in either of those groups? Admins all take up a seat automatically (and can always log in)

Jonathan Smith

Did you create a service account during setup of the application?

unknown

Application was setup several years ago so unknown. How would I check?

unknown

I doubt it. We're a pretty small company. How would I check this?

Jonathan Smith

Note: I am on Confluence Server:

SQL:

Confluence db > dbo.cwd_directory and note your Confluence Internal Directory id
SELECT *FROM [Confluence].[dbo].[cwd_user]WHERE directory_id='98305'AND active='T'My results only show the local admin account because everyone else is run from Active Directory:
<img src="https://us.v-cdn.net/6038660/uploads/images/20646iE6A1B7746287003B/sql.jpg" role="button" title="sql.jpg" alt="sql.jpg">

unknown

That was it. Thank you! : )

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