behavior module in Script runner in cloud

Question

I want to update one filed based on value of another field. can behavior/scriptrunner  plugin be installed on jira cloud ? or is available only on server only.

Ahmet Kilic · Answer

Thanks Nic for your worthy sharing;)

I also experienced but it is a customer demand and it makes totally sense under some circumstances. In my case, the customer want to speed up call demand process for a service desk project through template for a particular reason. Once it happens, they will use this.

Nic Brough -Adaptavist- · Answer

I think by "initialise", you mean "pre-fill content".   Two points on that

* Do not do it.  Far too many people will just click through it and leave you with a useless set of data.  I am utterly utterly sick of people who default text into fields and then come to me two years later complaining that 80% of their issues are useless and have to be questioned.
* On the bright side - there's no way to do it on Cloud

Ahmet Kilic · Answer

Do you have any idea, how can I initialize a description depend on request type in jira service desk cloud?