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Set a default priority for email based requests

Dear Community,

I am setting up Jira Service Desk for my team, and it seems that email-based requests are all ending up "high" priority and I can't find a setting to change this. Please advise.

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Duplicate to https://community.atlassian.com/t5/Jira-Service-Desk-questions/Set-a-default-priority-for-email-based-requests/qaq-p/780663

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