For both customers creating a new service request and agents/admins editing the request, the "Affects Version" field appears but is greyed out and set to none:
For the admin/Agent view, the option does not even appear:
I have checked the multiple Questions/Answers on here and have not found a solution. I can confirm:
- There are many versions associated with this project
- I am admin
- The screen scheme has "Affects Version" added to it
- I have lost the link but one question stated that the screen scheme should be set to something similar to "simple edit". I do not have this option
