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Which event to notify for transition to InReview/Done

unknown

I created a basic software development project with the default workflow (ToDo, In Progress, In Review, Done). Then I added a custom notification scheme, which sends notifications for all events in the list from "Issue Created" to "Issue Moved". However, no notification is send when the state is switched to "In Review" or "Done". Maybe the default event list does not match the new workflows anymore, or did I exclude the wrong event? How can I trigger the required notifications?

Accepted answers

Alexey Matveev

Open the required transition post function and have a look at what event is generated on the transition. Moslty it is the Generic event. If so, then make sure that you set users for the Generic event in the project notification scheme.

All comments

Alexey Matveev

unknown

I only see the following:

Type: class
Class: com.atlassian.jira.workflow.function.event.FireIssueEventFunction 
Arguments:
 eventTypeId = 13

I already googled and also tried to understand the data in the database but found no hint what eventtype = 13 means.

Alexey Matveev

You can go to System->Events and You will be able to see, where these events are used.

unknown

Good hint. As you suspected, the generic event is the required event. This view is really practical.

Thanxs Alexey!

Lorena Vasquez

I need you to send an email when the issue passes a date in a custom field, to remind the assigned party that he has to change the status of the incident, how can that be done? i didn´t find this event can you help me? thanks Lorena

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