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About Resolation in jiRA

Radha Chhuttani

Now i can create workflow but i want to know how cna i Change resulation status for flow

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Nic Brough -Adaptavist-

Please never say "resolution status" when talking about Jira. They are different things, and you could easily end up with nonsense answers if someone makes the wrong assumption about which one you really mean.

Resolution is a field which has a global list of options and you should only give it a value when "closing" an issue.

I am not sure what your question is, but at a guess, it's about only allowing the users to use a limited sub-set of the resolutions you have. If you want to restrict the list of available options for it, then you can use workflow properties to limit the list.

Radha Chhuttani

I mean that when I done my task it should change resulation but in my current customise work flow i m unable to change resulation from unsolved to solved or done so please guide me

M Amine

Hi,

Just add a post-function in your transition to the "DONE" status.

Here is a detailed documentation : link.

cheers

Nic Brough -Adaptavist-

Ok, put a post-function for "update field" in the transition where you want to set a resolution.

Alfonso Leiva [ServiceRocket]

Radha, if you have the Resolution field in a transition screen, you should also have the Resolve Issue permission.

Radha Chhuttani

YES

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