Cannot 'Go to Included Page' - Help Please?

Question

We have recently upgraded to the latest version of Confluence (on a new server) and are trying to 'Go to Included Page' to edit the Default Welcome Message but when I click on the button,  I just get an Apache Tomcat/8.0.50... page saying The content could not be resolved, yet the page exists as I can find it with a search!!!!

AnnWorley · Answer

Hi Dave,

From your question it sounds like you upgraded and moved to a different server. Please let us know:

* The steps that were taken to upgrade and move the Confluence instance. (Was this guide used? Upgrading Confluence)
* Was the URL you use to access Confluence also changed when the server was changed?
* Is the new server the same operating system? Is it Windows or Linux?
* What was the previous version before you upgraded to Confluence 6.8.1?
* Is there a reverse proxy in front of Confluence?
* Is SSL being used and if so, is it defined in Tomcat or at the proxy?

Please try with a different browser as there was a similar issue reported that was worked around in that way: Creating an SMTP server results in HTTP Error 400 - The request sent by the client was syntactically incorrect

Looking forward to hearing more,

Ann

Dave Grandon · Answer

Dave Grandon · Answer

Just tried again and the error in the log file is "2018-04-20 16:09:28,889 WARN [Caesium-1-1] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse[runOutcome=ABORTED,message='LaaS performance logging is turned off']
2018-04-20 16:09:34,908 ERROR [http-nio-8090-exec-14] [confluence.pages.actions.HeartbeatAction] startActivity No content found or no permission to view content with contentId: 18153473
-- referer: http://egs2fcrmjira:8090/pages/templates2/editpagetemplate.action?entityId=18153473 | url: /json/startheartbeatactivity.action | traceId: 6d2dda8c1c36d4a5 | userName: davegrandon | action: startheartbeatactivity"