Can someone help me on how to get the date on which the defect is reopened.?
for all projects and issue types
Please help
@Ram For such a specific report, I believe you would need to use an Add-On like Status History or perhaps the Pro version.
JQL can give you ranges (Before, after, or during dates) of time when an issue was in a particular status, but to my knowledge there isn't a native method for listing issues by date of status changed to "reopened".
This won't help you current situation, but we needed info like that and started using the jira suite utilities to copy the 'updated date' field to a custom date field for milestone steps such as passed testing, passed QA, reopened, etc. This made management happy since they could easily look at the issue details or we could produce a report showing these dates. If you aren't using the provided workflow, make sure you clear the resolution field when reopening.
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