JIRA startup failed: You cannot access JIRA at present. Look at the table to see the reasons

Question

I hvae tried so many ways ..but didnot get solution. Can anyone please help in accessing JIRA?                 Thanks

Archana_7v7ybd · Answer

Hi @Francesc Arbó

Issue has been resolved, by adding -XX:MaxPermSize=256m in regedit.exe

Thanks a lot for the support :)

Archana_7v7ybd · Answer

Hi @Francesc Arbó There is something problem with the plugins.I have removed files and restarted services..but still same issue 2018-04-19 16:58:18,682 main ERROR [atlassian.plugin.loaders.ScanningPluginLoader] Unable to deploy plugin 'com.atlassian.gadgets.publisher', file Unit: E:\ICPJIRA\Atlassian\Application Data\JIRA\plugins\.bundled-plugins\atlassian-gadgets-publisher-plugin-3.0.2.jar (1305830702000) java.lang.NumberFormatException: For input string: "300 " at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48) at java.lang.Integer.parseInt(Integer.java:458) at java.lang.Integer.parseInt(Integer.java:499) at com.atlassian.plugin.util.PluginUtils.getDefaultEnablingWaitPeriod(PluginUtils.java:110) at com.atlassian.plugin.osgi.factory.transform.stage.GenerateManifestStage.(GenerateManifestStage.java:45) at com.atlassian.plugin.osgi.factory.transform.DefaultPluginTransformer$1.(DefaultPluginTransformer.java:53) at com.atlassian.plugin.osgi.factory.transform.DefaultPluginTransformer.getDefaultTransformStages(DefaultPluginTransformer.java:44) at com.atlassian.plugin.osgi.factory.transform.DefaultPluginTransformer.(DefaultPluginTransformer.java:68) at com.atlassian.plugin.osgi.factory.OsgiPluginFactory$DefaultPluginTransformerFactory.newPluginTransformer(OsgiPluginFactory.java:57) at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.getPluginTransformer(OsgiPluginFactory.java:127) at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.createOsgiPluginJar(OsgiPluginFactory.java:302) at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.create(OsgiPluginFactory.java:250) at com.atlassian.plugin.loaders.ScanningPluginLoader.deployPluginFromUnit(ScanningPluginLoader.java:116) at com.atlassian.plugin.loaders.ScanningPluginLoader.loadAllPlugins(ScanningPluginLoader.java:89) at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:150) at com.atlassian.jira.plugin.JiraPluginManager.start(JiraPluginManager.java:59) at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:1380) at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:254) at com.atlassian.jira.ComponentManager.start(ComponentManager.java:237) at com.atlassian.jira.upgrade.ConsistencyLauncher.launchConsistencyChecker(ConsistencyLauncher.java:61) at com.atlassian.jira.upgrade.ConsistencyLauncher.start(ConsistencyLauncher.java:39) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:39) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:57) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:52) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.get(MultiTenantComponentMapImpl.java:121) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStart(MultiTenantComponentMapImpl.java:165) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:134) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:131) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startTenant(DefaultMultiTenantManager.java:130) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startAll(DefaultMultiTenantManager.java:203) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:85) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardHost.start(StandardHost.java:840) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463) at org.apache.catalina.core.StandardService.start(StandardService.java:525) at org.apache.catalina.core.StandardServer.start(StandardServer.java:754) at org.apache.catalina.startup.Catalina.start(Catalina.java:595) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)

Archana_7v7ybd · Answer

Hi @Francesc Arbó

I have removed insatlled-plugins and restarted the service. Again it is showing unable to load Plugins error.