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How to show the Priority Icon in the board

Shanshan Xu

I just started using Jira for managing Lead.

In the project board view, I cannot see the Priority Icon on any tickets.

How to make the priority icon appear?

Accepted answers

All comments

Chung Park Chan

Try adding the Priority icon via Board settings > Card layout page.

Shanshan Xu

I am a site admin. However, the "..." icon is missing when in the board view so I cannot access Board Setting.

Does the fact: this is a business project board has anything to do with the missing "..." icon on the right side of the window.

Jolene Hey

I don’t see a “...” on a Board View, so I don’t think you’re missing anything.

Find the “Board” button in the upper right of the view.

Choose “Configure”.

In the left menu, click the link for Card layout.

You might also find what you need modifying the items within the Issue Detail View link in the same menu.

Shanshan Xu

There isn't "board" button in the UPPER RIGHT corner either.

Is there some other setting I have to do before to get to see either this "board" or "..." button to card layout.

Jolene Hey

If you need Board familiarity, start here:
https://confluence.atlassian.com/jirasoftwarecloud/what-is-a-board-764477964.html

If you are using an “agility” Board, this link says some of the configuration is not available:
https://confluence.atlassian.com/jirasoftwarecloud/configuring-a-board-764477974.html

This link might also be helpful, because it starts at Project level and drills down all the way to the menu you need:
https://confluence.atlassian.com/jirasoftwarecloud/customizing-cards-764478020.html

Gabriel Matabane

Please ensure you have the access as well:

Full-page+issue+view+annotated.png Point 5 is where you will find the ability to configure your tickets and if you have the access rights you'll be able to if not....talk to your admin.

Mark Jeronimus

Button 5 just brings you to the screen which lets you configure which fields a card has (i.e., visible in the card details), not which are visible in the overview.