Jira does not sent a notification on newly created issue

Question

Hello,

Jira does not send notification on newly created issue.

I've created an issue, the status is To Do. Checked that webhook is set for transition create Send transition to webhook: Slack WebHook

nevertheless, once issue is created I have to click on To Do, and only then the notification has been send.

I'm using Jira Cloud

nadia_nay70e · Answer

Any idea, pls?

nadia_nay70e · Answer

Hello,

yes webhook is on the first position for Create and To Do.

Below is the screenshot with more details

thx in advance

Tzu Hau Chai_vgozzh · Answer

The webhook post function should be placed before the very first status (at the "Create" transition), how does your workflow look like?