ERROR cannot create issue through email.

Question

Hello guys,

I get the following error:

Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a JIRA application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]

Anyone have a idea?

Best regards,

Eddy

Eddy Dickens · Answer

Hi Mohammed,

I would like to make empty(no grouped) users that have no application access, is that even possible?

Cheers!

M Amine · Answer

Hi Eddy,

You will find a detailed explanation here.

Resolution : One of the following options:

* Grant the users that need to create issues through e-mail application access to JIRA;
* Register the users in JIRA's user base with a different e-mail address;
* Setup anonymous issue creation, and then control who is authorized to send e-mails to the mailbox monitored by JIRA;

cheers