nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Hide specific Status's from Customers

Hi All

I seem to recall a way to hide certain status on the ticket from the customer. How do i do this?

Cheers!

Mark

Accepted answers

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Manon Soubies-Camy

Hello Mark,

You can change statuses' name on the customer portal as described here, you'll find this in the request type settings.

Hope it helps,

- Manon

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