Is it possible to have a trigger setup to go to 2 different statuses depending on some criteria?

Question

I would like to know if we can set up our Jira workflow to transition from QA PASSED to either PRE-RELEASE or DONE status when a Github Pull Request is merged.

Currently, the transition is set up to go from QA PASSED to DONE (only) on a PR merge. However, we have another group in our company that would like to have it go from QA PASSED to PRE-RELEASE status instead when a PR is merged. They would then manually transition to DONE status sometime later.

So, in the above diagram, we envision "PR Merge Trigger" to be a single trigger that, based on some criteria (i.e. Project name), goes either to the PRE-RELEASE or DONE status, but not to both (not sure if that needed to be said, I imagine Jira does not allow for that).

We were hoping to have everyone use a single standard workflow. At the moment, the other group is configured to use a different workflow altogether.

Any help would be appreciated.

Joe Pitt · Answer

In JIRA Suite Utilities you can test for custom fields in the condition. If the product is in a custom field it can be tested.

Roberto Olinger · Answer

We figured this was one option, but because we cannot limit it to a group/role (would prefer to do it by Product instead), this is not an option we can pursue.

Thank you for the suggestion.

Joe Pitt · Answer

You need to setup 2 transitions and put a condition on them to control which group/role can execute it. Providing the user only belongs to one group/role they will only see one transition.