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Fire Custom event in post function not working ?

Pourya Akrami

Hey everyone

im have created a custom event which will email single user, i want it to be executed after a transition is done. so i added the custom event to the post function in the particular workflow. but when i run the transition no email will be sent and i do not no whats the reason

Screenshot from 2018-04-13 16-46-15.png

Accepted answers

Pourya Akrami

Okay i solved the issue , i was admin and the the others which were in the group were admins too, in profile setting, preferences was set to not notify me, so i had to change it

All comments

Alexey Matveev

Did you make changes to the project notificaiton scheme? You should add users, who must recieve notifications, when the event is fired.

Pourya Akrami

thx for your reply @Alexey Matveev

yea i did , as you can see in the first screenshot ,ive added the user

Alexey Matveev

Then you should to try to troubleshoot your outgoing mail. You can find more info here:

https://confluence.atlassian.com/jirakb/mail-and-mail-handlers-troubleshooting-211649643.html

Pourya Akrami

Okay i solved the issue , i was admin and the the others which were in the group were admins too, in profile setting, preferences was set to not notify me, so i had to change it

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