JIRA after XML import of comments have not been imported

Question

Hi, I'm trying to move JIRA from a windows server to a Linux server. I've went with the XML export/import way and the whole process is successful except that when I compare the amount of comments between the servers in System Info I can see that almost no comments have been imported.

JIRA: 6.2.1
DB: PostgreSQL 9.3 both DB are configured exactly the same with encoding utf8

--------------+------------+----------+-------------+-------------+-----------------------

Anyone that have experienced the same thing and might have some hints?

Regards
Amir

Amir Ghaemian · Answer

Hi, Yeah sorry for not menttioning but exporting/importing the db was the first way I tried with the same result and then I figured I'll try using the XML export way as well.

Tiago Comasseto · Answer

Hi Amir, I noticed that you mentioned "DB: PostgreSQL 9.3 both DB are configured exactly the same with encoding utf8", if both servers are using Postgres, is there any specific reason to not just restore the backup of the database into the database of the other instance?

Cheers