Videos in Confluence 5.9.4

Question

I have tried different video types, but always get THIS VIDEO FORMAT IS NOT SUPPORTED when trying to view a video on a page.

.mov

.wmv

.mp4

.avi

Meg Holbrook · Answer

Glad you figured it out!

Jim Francis · Answer

I was actually using the HTML macro.
Discovered this is only an issue in an older version of Firefox we use... works fine in Chrome.

So I think there is more to do on our end.

thank you for the reply, will repost if still an issue

Meg Holbrook · Answer

Hi Jim, welcome to the community!

Can you confirm that you are using the multimedia macro?