How to restrict the view of a comment?

Question

Hello,

I dont't find the permisson for restricting the view of a comment .

Can you please help?

Thank you in advance,

Antonia Otelea

Joe Pitt · Accepted Answer

It is done when adding that comment. https://confluence.atlassian.com/jira064/commenting-on-an-issue-720416302.html

Manon Soubies-Camy · Accepted Answer

Hello Antonia,

This will depend on which type of project you're working on.

* If you're using a Business (Jira Core) or Software (Jira Software) type:

On the bottom of your comment, there is a lock icon. It lets you choose your comment's visibility.

* If you're using a Service Desk (Jira Service Desk) type:

You have two buttons, one to comment internally and one to respond to customer.

- Manon