Want Manager to see all Requests on Customer Portal but Staff to see only their own requests.

Question

We are using the JIRA Customer Portal

We have a client where the Manager of the organisation wants to see all Requests raised by their Organisation but the staff should only be able to see their own requests. Is this possible?

Con Christov · Answer

Leo, Thanks for letting me know.

I think I'll work around by getting Client to 'lock' sensitive requests rather than share with organisation. Hopefully this will be acceptable.

Leo Diaz - Deiser · Answer

Hi @Con Christov

By default is not possible, but this app allows to have a "Manager" and generate a report with all requests.

Cheers!