How to Auto create sub-tickets using Groovy Script Runner

Question

Hello,

Using Script Runner can Jira create sub-tickets automatically?

For example if I choose the drop down custom field value to be 'YES' for a custom field value 'Laptop Required', can Jira create a sub-task for that and assign it to respective team member?

Thanks in Advance!!

Sravan Kumar_mutdmf · Answer

Ok. Sure..Thanks!

Daniel Wong_zylx8x · Answer

I see. In that case, you should look into Builtin Listeners. Documentation on how to use Listeners with Scriptrunner is here - https://scriptrunner.adaptavist.com/5.3.9/jira/listeners.html

I suggest you read through what a Listener is in Atlassian's KB to give you an idea of how it works - https://confluence.atlassian.com/adminjiraserver071/listeners-802592235.html

Another point to note is to make sure you test this out in a dev/staging instance as this could go wrong very quickly and you end up with a lot of duplicate sub-tasks.

Sravan Kumar_mutdmf · Answer

Hello Daniel,

Thank You very much for the quick response!!

Seems like this possible after the transition has happened(have these conditions in the post functions for Jira to create auto-tickets) but can we have sub-tickets created based on the Custom field values? with out any transition changes?