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Upgrade to 7.9, please help

Robert G. Nadon

Hi all,

I upgraded from 7.2.6 to 7.9.0 and now I have 2 major problems. (Well as far as I can tell as the two problems prevent further investigation)

1. I cannot get SSL working, I added back to the server.conf file the 8443 https port and it does not work anymore

2. I cannot login to even the 8080 port non SSL. I get a login screen type my password and get nothing. It just returns me to the login with no errors in the atlassian-jira.log and no errors on the web-page. Just returns me to login

Any help would be greatly appreciated as I have been googling around with no success.

Thanks!

Robert

Accepted answers

Robert G. Nadon

OK I got the SSL working. @atlassian I BEG of thee. Please please please do not wipe out the conf/server.xml every upgrade, this is absolutely the most stressful part of upgrading Jira.

OK this also fixed the login problem. whew....

All comments

Robert G. Nadon

OK I got the SSL working. @atlassian I BEG of thee. Please please please do not wipe out the conf/server.xml every upgrade, this is absolutely the most stressful part of upgrading Jira.

OK this also fixed the login problem. whew....

Bryan Bai_7gk9j7

try using the manual upgrade...

Robert G. Nadon

Haven't tried that, but that sounds like much more than just updating the server.xml. However, if it solves the problem then I should look into it. Thanks.

Sébastien Tisserand

hi Robert,

I've got the sames issues.

what is the solution ?

thanks and regards

Dawn Peeples

I'm having the same issue trying to do a manual upgrade and updating the new server.xml but I still cannot get ssl to work. I am going to upgrade to 7.8.2 instead.

Vickey Palzor Lepcha

check your ajp ports and connections - match that with your apache conf files - usually that is what gets removed, you can add it back.