Hi! Our company recently changed its name; however, our Confluence and our Jira still have the URL of our old company name. I was wondering if anyone knows a way to change the URL without losing any of the information.
Thanks!
For Server, change your network so that people landing on the new URL are taken to your Jira/Confluence, then edit the base urls for both systems to reflect the new landing place.
For Cloud, you will need to buy a new Cloud system <your new company name>.atlassian.net, export the old system to a backup, and import that on the new url.
In both cases, you may want to check for hard links - where people have used http://yourjira/browse/abc-123 instead of the application links like [jira:abc-123]
On top of Nic feedback, allow me to add to the discussion.
For Confluence, changing the base-url is currently bugged for example
We would suggest you do a bit of testing on a test instance before proceeding it to production.
Do you have any documentation on the process of exporting materials from your old Jira/Confluence/Atlassian account into your new one?
See See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html
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