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Date format inconsistency between Create and View screen

Olivier MAZEN

Hello there,

I am actually define new Screen in a JIRA SD.

For an issue i define, a specific CREATE screen and also a VIEW screen.

In my CREATE screen, i have added a custom field Date picker.

This custom field is also displyed in my VIEW screen.

This field is correctly displayed in both screen.

Here is my problem:

When i create a new issue, i set in my custom field this value 03/04/18 (for 3 april 2018.)

But , when i see my issue after creation the value displayed is 03/janv/18

I dont get where i do a mistake. The setting in my JIRA administration seems to be ok.

If anyone got a trail or something, it will be appriciate

Olivier

Accepted answers

Fabio Racobaldo _Catworkx_

Hi Olivier,

please check the configuration on System -> Look and Feel

At the end of this page you will see the format that users will see on issues :

Probably you are using default format dd/MMM/yy h:mm a and dd/MMM/yy.

Please changes these two values into :

dd/MM/yy h:mm a

dd/MM/yy

This shloud fix your issue.

Ciao,

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi Olivier,

please check the configuration on System -> Look and Feel

At the end of this page you will see the format that users will see on issues :

Probably you are using default format dd/MMM/yy h:mm a and dd/MMM/yy.

Please changes these two values into :

dd/MM/yy h:mm a

dd/MM/yy

This shloud fix your issue.

Ciao,

Fabio

Max Foerster - K15t

Hi Olivier,

of you want to influence the way it is displayed on the View screen, go the way Fabio suggests in the Look & Feel settings of your instance. If you want to change the way it is display on the Create/Edit screen when selecting a value you will have to adjust the settings in the General Configuration -> Advanced Settings. See my screenshot:

Bildschirmfoto 2018-04-06 um 15.46.45.png

Best, Max

Olivier MAZEN

Hello Fabio,

thanks for your fast answer.

Effectivly the look and feel change my format in VIEW mode, now i get DD/MM/YY.

But i still get the wrong value in the field.

Now i Have 03/01/18.

the month value is still not good.

Olivier

Olivier MAZEN

Thx max

our post are crossed over

[Edit]

I already set up the configuration in General Configuration -> Advanced Settings

[/Edit]

Olivier

Fabio Racobaldo _Catworkx_

Hi Olivier,

which language is set as default in your system?

Olivier MAZEN

Hi Fabio,

Here is my default setting in my applicaiton:

As you can see i set French as default language and also in indexation language.

Olivier

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