Hi! Can I modify Atlassian Service Desk from queue structure to table structure? Id like to have a small helpdesk with kanban style table structure. Example with 4 colums New ticket, On progress, validation and closed.
Hi @Veera Mäkinen
If you have Jira Software installed as well, you can create a Kanban Board for your Service Desk Project and set the Lanes according to your requirement. You can't replace the queues though.
RegardsNiklas
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