Hello everyone,
I have a workflow transition triggered by an automation that changes status from Received to In Progress on a public comment. Manually triggering the transition properly prompts a warning message but not when Automation triggers it. Is there any way of making it work?
Thank you!
What warning message are you seeing? Can you attach a screenshot?
And welcome to Community!
Hi Carolyn,
This is the warning message when I manually try to trigger 'Start Work'
The automation set up works as expected except I want to prompt some sort of warning as it's suppressed to service desk users.
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