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Cannot show delete under the more options -

Ozzy

Hello,

When i tried to delete issues on project, there was not delete option under "more". I checked the project permission scheme and also global permission. Everything is looking correct. Where do i need to check ? Does anyone got idea ?

my jira version 6.4.14 and i dont have any addons

Accepted answers

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Nic Brough -Adaptavist-

That is controlled by only two things:

1. The Delete row in the project permissions (Remember, it does not matter if you are an admin, just whether you match the rule for allowing delete)

2. Properties on the workflow status can block the permission if used.

Ozzy

Hi Nic,

1. I added myself to the delete row in project permissions. Still cannot available.

2. I checked the workflow, there is nothing inside it too.

I tried to use bulk change options but as you see at below. I don't have permission to delete issues

btw, i checked the addon again. there are active a few addon. ( "jira agile - Jira toolkit plugin - zephyr for jira")

I guess the zephyr cause it. Do you have any idea ?

Nic Brough -Adaptavist-

Add-ons like that won't block this.

Please go back to an issue you can't delete and try the permission helper, that should tell you where it is wrong.

Ozzy

Permission helper result below,

I got permission,

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