I am quite new to both Jira and Confluence. My company has the former product and is evaluating the latter as a possible knowledge management solution. We are also looking to implement knowledge-centered service. Here's what I'm looking to do: * Create a KB template in Confluence, with variables/placeholder fields that will populate with data from a corresponding field in Jira * Add a control when closing and resolving a ticket to send the current issue number to Confluence, create a new KB page based off the template, and populate the data from Jira into the page It seems like this should be possible, since Jira and Confluence are intended to work hand-in-hand, but if so, I haven't found it during two days of testing and researching on the community here, in documentation, and elsewhere on the web. Any direction or recommendation would be greatly appreciated.

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Populating values from specific Jira fields into a knowledge base page in Confluence

Josh DeLapp

I am quite new to both Jira and Confluence. My company has the former product and is evaluating the latter as a possible knowledge management solution. We are also looking to implement knowledge-centered service.

Here's what I'm looking to do:

Create a KB template in Confluence, with variables/placeholder fields that will populate with data from a corresponding field in Jira
Add a control when closing and resolving a ticket to send the current issue number to Confluence, create a new KB page based off the template, and populate the data from Jira into the page

It seems like this should be possible, since Jira and Confluence are intended to work hand-in-hand, but if so, I haven't found it during two days of testing and researching on the community here, in documentation, and elsewhere on the web.

Any direction or recommendation would be greatly appreciated.

Accepted answers

Josh DeLapp

Think I found my answer. Looks like there are several add-ons for Jira that allow for this functionality.

All comments

Josh DeLapp

Think I found my answer. Looks like there are several add-ons for Jira that allow for this functionality.

Per-Kristian Broch_Mathise

Hello. I am looking for the same thing.

Could you recommend any add-ons?, and maybe you could give some tips if you have had any chance to test any of them yet?

Kind regards

Josh DeLapp

Hi! So the add-on that we settled on using is Issue Publisher for Jira, by CatWorkX GmbH. You can find it on the add-on store for Jira; note, there's a set of free macros for Confluence that you'll need to download as a separate add-on as well.

As an unsolicited aside: The folks at CWX have been very helpful with my inquiries when I've run into problems getting things set up correctly.

Per-Kristian Broch_Mathise

thanks

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