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How do I create a new Service Type?

Jeter Cotton

I can't find a place anywhere to edit / remove / add Service Types in JIRA. Do I have to call Atlassian to make these changes?

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Nic Brough -Adaptavist-

I'm not sure what you mean by "Service Type" - Service Desk requests? Or the system services?

Are you on Cloud?

Jeter Cotton

By service type, I'm referring to the field circled in the screenshot when making an issue. I can't find the place to edit it anywhere. Screen Shot 2018-04-02 at 1.00.37 PM.png

And yes, we are on Cloud.

Nic Brough -Adaptavist-

That's simply a custom field your admins have added to the request forms. Your admins can change it in the project config.

Jeter Cotton

Thanks!

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