How can you remove non-employees from Tempo?

Question

We have several clients that we have set up as jira users in the system. We wanted to let our clients see their project/kanban board.  In order to give them access to the project, we had to set them up as jira-software users, by doing that it also gave them a user in tempo timesheets. Is there a way to remove them from tempo and just have them as users for jira?

Jan Weber · Answer

Hi @Kym Bohl

is this still how it's supposed to work?

I got a external Client messaging me that they got the "book hours and submit timesheet!" notification, even though they are not in any team.

Gabriel Senna · Answer

Hi Kym,

You can remove member from teams on Tempo.

I recommend you to access the below documentation, to understand and verify how to do it.

It's not that complicate and you should be able to do it.

https://tempoplugin.jira.com/wiki/spaces/TEMPO/pages/172785918/Removing+members+from+a+team