Trouble importing a workflow from 4.3 JIRA to new JIRA

Question

Hi,

I was able to successfully import one of the workflows from my current JIRA (4.3) to my new instance of JIRA but there's another workflow that I've tried to import but I get the following error message:  "Cannot find screen with id '10003'.

I've tried to find the screen # that is referenced in the error message but I can't find any screen id #.

Any suggestions on how I can resolve this?

Thanks in advance for your help.

V/R,

Melissa

Melissa B. · Answer

Hi,

Thanks for the quick response. I'll see what I can find.

B/R,

Melissa

Nic Brough -Adaptavist- · Answer

If you look in the list of screens and then hover over the "edit" or "delete" links, you'll find it's got the id buried in the link.  Or export a workflow that uses it.

Melissa B. · Answer

I'm not sure I understand correctly but here's what I've done:

I created additional screens for our new JIRA that we have in our current (legacy) JIRA

I wanted to see what would happen if I tried to do another import of this workflow I need from Legacy to New JIRA but still get the error message of 'cannot find screen with id '10003' so how do I find the new screen ID # so I can replace the 10003 # with the new one?  Where do I look to find the new # so I can update the XML of what I want to import?

Thanks and looking forward to hearing from you soonest.