Fields remain hidden in all workflow transitions

Question

Hello all,

I have a custom field Issue Resolution() on my Create Issue screen and I want to hide this field for a specific group only on the Create Issue screen. I have been using behaviour to do that. I have added these two conditions: 1. User is in specific group= Group Name , 2. Workflow action= Create. When I log in as a user in that specific group, I do not see the Issue Resolution field.

But the issue is that the field remains hidden for all workflow transitions, it does not take the condition: workflow action=Create

Can you help me in this?

Thanks,

Khushbu

Khushbu Jowaheer · Answer

Hi,

Thanks for the answer, I did make it work. I've tried to add the condition 1 for WHEN and the condition 2 for EXCEPT.

The script was not needed this time.

Thanks,

Khushbu

Knut Arne · Answer

Hi,

You might need a script here for easiest solution. I don't have that at hand sorry.

But your condition 2 (workflow action = create) hides the field from everyone, not only the wanted group.

How about you add your condition 1 for WHEN (user in group), and add EXCEPT conditions for when you want the field to be visible to that group? For example in the workflow steps/actions.

Sorry again for not having the script at hand, maybe someone else can help you with the groovy script.