only one user didn't receive the invite

Question

I'm administrator, I invite new user only one user didn't receive a liknk to set up his access

need help to this issue

many thanks

Hassan

Videlio Media

https://qualtech.atlassian.net

Support Videlio Postproduction & Média · Answer

Hello Thais,

Thank you very much, this solved my problem.

Kind regards,

Hassan

thais · Answer

Hi, Hassan,

Since we need to share some private information to troubleshoot this issue, we've created a support ticket on your behalf.

You should receive an e-mail shortly with the details. Please let us know if you don't receive it.