BitBucket Server pull requests not updated?

Question

Bitbucket server 5.7.2

When a pull request is approved a webhook kicks off a Jenkins job. The job perges to the pull request branch to the devlop branch and pushes the merge back to Bitbucket server.

However the pull request is still seen as open...

Restarting BitBucket server and the pull request is correctly shown as merged.

I can also produce this from my own machine without Jenkins. So it is something to do with the server instance itself.

Does anyone know what the issue is?

Lonnie · Answer

Hey Timothy, do you have JMX monitoring enabled? I think that can help you identify what is going as well. We can check the Ticket and Event Queue

https://confluence.atlassian.com/bitbucketserver/enabling-jmx-counters-for-performance-monitoring-776640189.html

At the very least it can show us where to look.

~Lonnie

unknown · Answer

I have the following under the home directory/shared/data/repositories/162/hooks
post-receive
post-receive.d
pre-receive
pre-receive.d

I didn't see the issue with the threads in logs but I am going to try setting the properties to increase threads and what happens.

Lonnie · Answer

Hello Timothy, Sounds like the event queue is full. Here is a KB that explains what might be happening and how to verify:

https://confluence.atlassian.com/bitbucketserverkb/rejectedexecutionexception-779171377.html

Another possibility is:

https://confluence.atlassian.com/bitbucketserverkb/pull-requests-not-reflecting-changes-pushed-to-remote-branch-after-an-upgrade-779171762.html

Give them a review and let me know if you have any questions

Thanks

Lonnie