JIRA suite utilities - add on

Question

Hi,

I'm running JIRA server and submitted for a quote to include 'JSU jira suite utilities'. The quote I received states jsu for Jira Core (server).  The rep stated 'core' version  shouldn't matter.  Just want to confirm that this add on will work regardless of core/server version.

Thanks in advance.

Jobin Kuruvilla [Adaptavist] · Answer

Yes, it shouldn't matter. The only thing matters is that the license tier of the add-on should match to the higher tier of JIRA application, whether it is Core or Software.

Nic Brough -Adaptavist- · Answer

The Core version will matter a bit - there's a range of JSU versions that work for the various versions of Core.  But, your licence for Core + JSU is valid for all of them (up to the date of expiry).  And, the universal plugin manager will handle all of it for you, only installing valid versions! (Admin -> Apps)

There is no Core/Server thing to worry about.  All Jira installations are Jira Core.

Software and Service Desk are "Core with application(s) added".

Server means you run it your self (and it has a cousin of Data Centre, which is the same software but with more functions enabled).  Cloud is the other option, but the purchasing and hosting are totally different.