I have successfully set up email from JIRA using (for example): Protocol: SECURE SMTP Host name: mail. .com.au SMTP Port: 465 Timeout: 10000 TLS: No Username: @ .com.au However, using the same details for Confluence (except Protocol because the option isn't offered), I am getting a timeout. Any suggestions?

Hey @Peter Macdonald, To implement this in Confluence, I believe you'd need to use the JDNI configuration by adding the mail.transport.protocol="smtps" parameter to your mail server configuration in /conf/server/xml file. You might want to follow the steps described in our Setting Up a Mail Session for the Confluence Distribution documentation to do this. Hope this helps :)

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Setting up a secure email server for Confluence

Peter Macdonald_wh40xv

I have successfully set up email from JIRA using (for example):

Protocol: SECURE SMTP

Host name: mail.<mycompany>.com.au

SMTP Port: 465

Timeout: 10000

TLS: No

Username: <myname>@<mycompany>.com.au

However, using the same details for Confluence (except Protocol because the option isn't offered), I am getting a timeout. Any suggestions?

Accepted answers

Lauretha Rura

Hey @Peter Macdonald,

To implement this in Confluence, I believe you'd need to use the JDNI configuration by adding the mail.transport.protocol="smtps" parameter to your mail server configuration in <Confluence-Installation>/conf/server/xml file.