Reporter volume Report

Eric Gordon

I am trying to find out if I can build a report that shows the number of tickets submitted by a user, the average response time by a ticket owner, and other data off of the fields I have in my form. I cannot seem to get Jira reporting to do this for me and I don't see a location to export the data from all tickets submitted in raw form. Any help or insight would be appreciated.

 

Thank you,

 

Eric

Brittany Wispell

Hey Eric, 

You can create a specific JQL and add the columns you want to a Filter Search and export from that filter. 

Or you can create a dashboard that does a couple of things. 1.) You can use a two dimensional filter results. 

These are just a couple of thoughts, of how to accomplish some of what you're looking for. I hope you've found a way already.