nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Problems with images when exporting to pdf

Edda Rós Þorsteinsdóttir

We are having problems with exporting out pages to pdf.
When the page is exported the images are jumbled in the pdf output.

I made a test page which only includes 3 images, like this:

When this page is exported it is random which images are shown.
I exported the page three times (never changed anything between exportations) and got:

- IMG 2, IMG 2, IMG 3

- IMG 1, IMG 3, IMG 3

- IMG 3, IMG 3, IMG 3

When I export to Word everything is ok.

Does anyone recognize this problem?

Accepted answers

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NotTheRealStephenSifersNOPENOPENOPENOPE

Are you on Confluence Cloud or Server? If server, what version?

What are the file types of the images themselves?

Shannon S

Edda,

On the page, you only have the 3 images, correct? There are no other macros on the page?

Does this happen on any page with multiple images?

What version of Confluence are you using?

Thank you for your help!

Regards,

Shannon

Edda Rós Þorsteinsdóttir

Hi
Yes, there are only these three images and nothing else on the page. It seems to happen on any page with multiple images.

We are using Confluence 6.7.2
It is Confluence Server and most of the images are .png, but this also happens when .jpg's are used.

Edda Rós Þorsteinsdóttir

Server, Confluence 6.7.2

And the images are .png and .jpg

Shannon S

Hi Edda,

I'm not able to replicate this issue in Confluence, so something tells me you may have some sort of customization that is reordering the images.

Do you have any PDF rendering customization on the instance?

Can you also confirm if the images themselves are attached to the page in Confluence, or are they being referenced from elsewhere?

Regards,

Shannon

Edda Rós Þorsteinsdóttir

Hi Shannon
This is a problem on all of our spaces and this used to work fine until the latest update on confluence. There are some PDF rendering customization but not for all spaces (and not globally) and there have been no changes made since the update.

I've tried:

images attached to the page in confluence
include page from another page in confluence
linking to images via url (just random pictures found on google)

Every time I export to PDF the pictures are jumbled.

Regards,
Edda Rós

Maarten van Bree_xr1yfx

We're experiencing the same problems since we upgraded to Confluence Server 6.7.2.

Shannon S

Hi Maarten,

The issue with this case was a custom stylesheet. If you remove any customizations can you let us know if you have the same issue?

Regards,

Shannon

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